UWA Staff

Complaints

The UWA staff site provides easy access to information for new and current staff. This includes procedures and planning, Human Resources, the induction process, Financial Services, Research and Teaching and Learning, as well as details of facilities, parking and transport information, and all about UWA’s social side.

The University is committed to providing an environment of integrity and respect for all staff and fosters the values of openness, honesty, tolerance, fairness and responsibility in social and moral, as well as academic, matters.

If you, as a staff member, have a complaint about another staff member, a student or the University itself, refer to the information below.  However, if you are also a student of the university and are considering submitting a complaint in your role as a student, or in your role as a community member, refer to the Student Appeals and Complaints or Community Complaints sections of this website, as appropriate.

General information for staff

Complaint resolution at UWA
An overview of the University’s commitment and approach to complaints, the principles of complaint resolution and the steps in the process.
Grievance and complaint procedures
Policy and procedures for conduct and expectations in the work place and for managing specific complaint matters.
Submit a complaint
Before submitting a complaint a staff member should usually talk to their supervisor, find out more information and seek advice from Human Resources. The Complaint Resolution Unit (CRU) provides a central contact point to receive and appropriately refer complaints.

UWA staff who manage complaints